As industry changes phase out TCS support, agencies face shrinking service options.
Ecliptics is stepping in with a dedicated team to ensure seamless continuity,
empowering agencies to transition on their terms, at their pace.
Online payments represent a key ingredient of most successful collection agencies today. In addition to improving the likelihood of payment, the correct tool can represent a low-cost, highly effective means for driving revenue growth. Ecliptics has combined seamless integrations, robust security, comprehensive compliance features and flexible architecture to produce two potent, highly effective payment tools.
Client View is a real-time integration for TCS allowing clients to make secure account inquiries, view account and packet-member detail, automatically place new accounts and review a wide array of standard and custom reports. Automated capabilities provide productivity gains for the agency and an improved experience for the client.
Ecliptics and TCN have joined together to provide a 100% hosted Omni-channel solution, including Dialer, SMS, Email, Ringless Voicemail and IVR functionality. The integration allows agencies to automatically schedule campaigns from TCS, eliminate manual uploads and downloads, and automatically update accounts in TCS in real-time.
Agencies have historically partnered with letter vendors to create, print and mail correspondence to consumers and clients; a process which can be time consuming and expensive. Mobius Document Services allows the agency to automatically create, manage and deliver consumer correspondence, all from within The Collector System®. In addition to by-passing letter vendor-related costs of printing and mailing, SMS can be sent on demand with results automatically updated in TCS.
Archive and provide secure, online access to all The Collector System® reports and statements, as well as any external files you or your clients with to store. All reports and files are indexed by client and can be viewed online by authorized users from any web browser.
Agencies and clients can now automate the assignment, review and approval of legal action on accounts – all from within Client View*. Fast Track™ Legal Assignments functionality streamlines the manual processes for obtaining authorization, resulting in a simple, efficient, automated process for clients and agency personnel.
*Legal Assignments automation is available to all Client View users.
This integration in our Express Pay portal leverages Compass iShare to allow consumers to securely access documents linked to their account. Permission to view documents is agency-configurable and documents will display only if they have been saved and flagged as viewable in the Compass iShare Document application.
For over 20 years, we’ve been developing innovative custom programs for clients throughout the US and Canada. Our team of senior programmers has decades of experience working with The Collector System. Our long history in this niche provides a broad understanding of the TCS platform and allows for the rapid creation of effective solutions for the challenges facing the collections industry. Let us put you in contact with colleagues and peers who can speak to our innovative design and high standards for quality and customer service.
Automating and streamlining manual, ‘high-touch’ processes falls right in our wheelhouse. In fact, it’s one of the driving principles behind our integration and development efforts. In a world of ever-decreasing margins, operational efficiencies leading to cost reductions and higher productivity are paramount.
Ecliptics has an entire team of senior programmers, each with more than 30 years of experience working with The Collector System. Our long history in this niche has resulted in a breadth and depth of understanding regarding The Collector System platform that allows for the rapid creation of effective solutions for the challenges facing the collections industry.
Clients and consumers of all ages want automated, online applications that are simple to navigate, regardless of which electronic tool they are using. Ecliptics’ suite of products employ responsive-design architecture, resulting in a positive, user-friendly experience for the agency’s end-user.
People with common work backgrounds share experiences, vocabulary and understanding in a way that new arrivals can’t. Ecliptics’ Design, Programming and Support Staff have grown up working on The Collector System and have extensive, hands-on experience (a combined 200 years). When communicating your needs related to Support, Integration or Custom Development, rest assured, we speak TCS.
Ecliptics, Inc. has an industry leading team of TCS development and integration professionals
30 years in Sales, Marketing and Business Development
30 years TCS Development
30 years TCS Development
30 years Programing andWeb Services Development
25 years TCS/RPCS Customer Support, Installations, Programming and Training
Over 20 years of experience working with TCS in Software Support, Installation and Training.
30 years TCS Development
30 years TCS Development
Over 30 years of experience in support, development and integration with The Collector System
Thursday, July 17th 11:00am - 11.30pm MST.
Join our presentation for TCS users where we'll discuss Express Pay, an integrated, web-based payment portal that provides consumers a user-friendly, intuitive platform for making single or recurring payments. Express Pay is available 24/7 and provides agencies the flexibility to incorporate No-Cost-to-Biller and other industry fee models.
We invite you to learn more on Thursday, July 17th at 11:00am MST. You can also learn about our other products for The Collector System™.
“Ecliptics’ Express Pay has been a powerful tool, not only to benefit our consumers, but also our staff. Sometimes consumers are apprehensive about communicating with a collection agency, but with Express Pay, they can jump online to review their account, make a payment or set up a payment arrangement all on their own. The icing on the cake is every time a consumer logs in through Express Pay, the account is noted, which gives our staff an opportunity to connect with consumers if they did not make a payment online. Love, love, love this product – it makes us happy.””
If you are seeking more information contact us today! We would love to help.
Email: support@ecliptics.com
Phone/Text: 801-872-4392
Hours: 8am-7pm Eastern Time M-F
Our goal is to respond to support inquiries within two hours of receipt during support hours. If your support request is received after hours, our support staff will respond to your request early the following business day.
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Ecliptics Inc. All rights reserved.
WE ARE TCS SPECIALISTS WITH OVER 30 YEARS EXPERIENCE PROVIDING SUPPORT, INTEGRATED SOLUTIONS AND CUSTOM PROGRAMMING FOR THE COLLECTOR SYSTEM
The Collector System is a registered trademark of Finvi
What Our Clients Say
"Internal processes that used to be handled manually have now all been automated. I’m guessing this is a savings in man hours of probably 5 hours a week generating and processing returned legal authorizations (and this was already an electronic process that was as automated as we could get it). Thanks so much. This is my favorite new product in a long time.”