TCN and Ecliptics have partnered to combine a 100% hosted predictive dialing solution with a seamless integration for The Collector System®. Gain immediate access to world-class services without the cost of hardware dialers or additional staff.
TCN’s world-class predictive dialing
Ecliptics’ integration for The Collector System®
- Flexibility to create new agent logins, hunt groups, predictive dialing campaigns and voice mail drops in minutes
- The speed of sub-second connections allowing effective agent response to live voices
- Manually Approved Calling feature to increase agent productivity and efficiency
- Maximization of Right Party Contacts and increased inbound customer calls and agent talk time
- Inbound / Outbound IVR functionality increases payments and optimizes collector efficiency
automatically updates accounts in The Collector System with campaign results, eliminating manual uploads and downloads:
- Design and Schedule Campaigns directly from The Collector System®
- Eliminate file manipulation and manual processes
- Receive real-time results and update Collector System accounts automatically
- Incorporate Do Not Call functionality for accounts that have already been worked on a given day
- Automatically update IVR payments to the correct account in The Collector System
Please join us to learn more on Wednesday, March 28th at 11:00am MT or on Thursday, March 29th at 11:00am MT.
If you are unable to attend, but would like additional information on Client View, please send us a note or contact us at 801-461-8269.