TCN and Ecliptics have partnered to combine a 100% hosted predictive dialing solution with a seamless integration for The Collector System®. Gain immediate access to world-class services without the cost of hardware dialers or additional staff.
TCN’s world-class predictive dialing services provide:
- Flexibility to create new agent logins, hunt groups, predictive dialing campaigns and voice mail drops in minutes
- The speed of sub-second connections allowing effective agent response to live voices
- Manually Approved Calling feature to increase agent productivity and efficiency
- Maximization of Right Party Contacts and increased inbound customer calls and agent talk time
Ecliptics’ integration for The Collector System® automatically updates accounts in The Collector System with campaign results, eliminating manual uploads and downloads:
- Design and Schedule Campaigns directly from The Collector System®
- Eliminate file manipulation and manual processes
- Receive real-time results and update Collector System accounts automatically
- Incorporate Do Not Call functionality for accounts that have already been worked on a given day
Join our webinar detailing TCN’s predictive dialer services and the Ecliptics integration on Wednesday, September 27th at 11am MT or on Thursday, September 28th at 11am MT.
If you are unable to attend, but would like additional information on TCN Hosted Dialer Integration, please send us a note or contact us at 801-461-8269.