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CAMPAIGN BUILDER INTEGRATION
Dialer, SMS, IVR, Email and Ringless Voicemail campaigns just got a whole lot easier

Ecliptics’ Campaign Builder provides agency control of account filtering, campaign creation and scheduling. Leveraging a real-time integration into The Collector System, campaign results are automatically updated in TCS, eliminating manual uploads, downloads and file manipulation.

Design, Filter and Schedule Campaigns Directly from The Collector System™

  • On-demand campaigns can be set up, scheduled and uploaded to TCN at any time
  • Recurring campaigns can be scheduled to run automatically at agency-defined times
  • Campaign configuration options include Campaign Type, TCN Template, Desk, Status Code, Client Number or Group, Phone Fields, Start / Stop Time, Days to run and more
  • Campaign design elements include Custom Result Code and Disposition Code Set-up

Do Not Call Functionality

  • Automatically send DNC requests to the TCN server matching agency-defined criteria
  • Eliminate repeat calls to accounts that have already been worked by a collector today

Eliminate Manual File Manipulation

  • Campaign and results file transfers occur automatically via https, eliminating the need to export campaign files from TCS, manually upload campaigns to TCN, download result files from TCN, manually process results files and perform other time-consuming steps.

Receive Real-time Results and Update Accounts Automatically

  • Campaign status can be monitored in real-time as they run on the TCN server
  • Results are automatically downloaded and The Collector System accounts are updated at a user-defined interval until campaign completion. TCN result and disposition codes can be mapped to the agency’s custom results map allowing for automatic Tickler updates, Fiscal Field Updates, Status Code and/or Desk changes, Custom File updates or to start a strategy on an account.
  • Customized fiscal fields can be set up to show the last TCN result and call date

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WE ARE CUBS INTEGRATION SPECIALISTS WITH OVER 30 YEARS EXPERIENCE DEVELOPING AUTOMATED SOLUTIONS FOR THE COLLECTOR SYSTEM®
The Collector System is a registered trademark of Finvi