Ecliptics

WE ARE TCS SPECIALISTS WITH OVER 30 YEARS EXPERIENCE PROVIDING SUPPORT, INTEGRATED SOLUTIONS AND CUSTOM PROGRAMMING FOR THE COLLECTOR SYSTEM®

When it comes to The Collector System®, we speak your language

 

SUPPORT SERVICES FOR THE COLLECTOR SYSTEM®

For the past 30 years, we have leveraged our clients' extensive business knowledge with our technical expertise and comprehensive understanding of the TCS platform to offer cost effective support services to meet the needs of your organization.

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PAYMENT
SOLUTIONS

Online payments represent a key ingredient of most successful collection agencies today. In addition to improving the likelihood of payment, the correct tool can represent a low-cost, highly effective means for driving revenue growth. Ecliptics has combined seamless integrations, robust security, comprehensive compliance features and flexible architecture to produce two potent, highly effective payment tools.

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REAL-TIME
CLIENT ACCESS

Client View is a real-time integration for TCS allowing clients to make secure account inquiries, view account and packet-member detail, automatically place new accounts and review a wide array of standard and custom reports. Automated capabilities provide productivity gains for the agency and an improved experience for the client.

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OMNI-CHANNEL
CAMPAIGN SOLUTIONS

Ecliptics and TCN have joined together to provide a 100% hosted Omni-channel solution, including Dialer, SMS, Email, Ringless Voicemail and IVR functionality. The integration allows agencies to automatically schedule campaigns from TCS, eliminate manual uploads and downloads, and automatically update accounts in TCS in real-time.

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Document Creation, Management and Electronic Delivery

Agencies have historically partnered with letter vendors to create, print and mail correspondence to consumers and clients; a process which can be time consuming and expensive. Mobius Document Services allows the agency to automatically create, manage and deliver consumer correspondence, all from within The Collector System®. In addition to by-passing letter vendor-related costs of printing and mailing, SMS can be sent on demand with results automatically updated in TCS.

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REPORT ARCHIVAL & E-DELIVERY OF NEW REPORTS & STATEMENTS

Archive and provide secure, online access to all The Collector System® reports and statements, as well as any external files you or your clients with to store. All reports and files are indexed by client and can be viewed online by authorized users from any web browser.

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LEGAL ASSIGNMENTS
AUTOMATION

Agencies and clients can now automate the assignment, review and approval of legal action on accounts - all from within Client View. Fast Track™ Legal Assignments functionality streamlines the manual processes for obtaining authorization, resulting in a simple, efficient, automated process for clients and agency personnel.

*The optional Legal Assignments module is available for consideration to all Client View users.

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CONSUMER DOCUMENT GATEWAY™

This integration in our Express Pay portal leverages Compass iShare to allow consumers to securely access documents linked to their account. Permission to view documents is agency-configurable and documents will display only if they have been saved and flagged as viewable in the Compass iShare Document application.

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CUSTOM
PROGRAMMING

For over 30 years, we’ve been developing innovative custom programs for clients throughout the US and Canada. Our team of senior programmers has decades of experience working with The Collector System. Our long history in this niche provides a broad understanding of the TCS platform and allows for the rapid creation of effective solutions for the challenges facing the collections industry. Let us put you in contact with colleagues and peers who can speak to our innovative design and high standards for quality and customer service.

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RND
INTEGRATION

Collection agencies use the Reassigned Numbers Database (RND) to scrub calling lists, prevent wrong-party calls and to avoid expensive regulatory fines. Ecliptics' on-premise agency application puts your RND scrubs and related compliance processes on autopilot: automatically turn number lists into RND result files, minimize dead-end calls to disconnected or wrong-party numbers, increase right-party contact rates, and strengthen Safe Harbor protection under TCPA.

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Discover Great Features Inherent in Our Products

INTEGRATION

Automating and streamlining manual, ‘high-touch’ processes falls right in our wheelhouse. In fact, it’s one of the driving principles behind our integration and development efforts. In a world of ever-decreasing margins, operational efficiencies leading to cost reductions and higher productivity are paramount.

CUSTOMIZATION

Ecliptics has an entire team of senior programmers, each with more than 30 years of experience working with The Collector System. Our long history in this niche has resulted in a breadth and depth of understanding regarding The Collector System platform that allows for the rapid creation of effective solutions for the challenges facing the collections industry.

RESPONSIVE DESIGN

Clients and consumers of all ages want automated, online applications that are simple to navigate, regardless of which electronic tool they are using. Ecliptics’ suite of products employ responsive-design architecture, resulting in a positive, user-friendly experience for the agency’s end-user.

TCS EXPERTISE

People with common work backgrounds share experiences, vocabulary and understanding in a way that new arrivals can’t. Ecliptics’ Design, Programming and Support Staff have grown up working on The Collector System and have extensive, hands-on experience (a combined 200 years). When communicating your needs related to Support, Integration or Custom Development, rest assured, we speak TCS.

TCS Expertise

Ecliptics, Inc. has an industry leading team of TCS development and integration professionals

Ralph Mason, President

Ralph Mason

President

30 years experience

Sales, Marketing and Business Development

Ron Mortensen, Co-Founder

Ron Mortensen

Co-Founder

30 years experience

TCS Development

Sam Mason, Co-Founder

Sam Mason

Co-Founder

30 years experience

TCS Development

Mark Hardy, Co-Founder

Mark Hardy

Co-Founder

30 years experience

Programming and Web Services Development

Mitch Taylor, Sr. Software Installation Manager

Mitch Taylor

Sr. Software Installation Manager

25 years experience

TCS/RPCS Customer Support, Installations, Programming and Training

Gerald Stever, Software Installation Coordinator

Gerald Stever

Software Installation Coordinator

25 years experience

TCS Software Support, Installation and Training

Steve Ard, Contractor

Steve Ard

Contractor

30 years experience

TCS Development

Troy Stevens, Contractor

Troy Stevens

Contractor

30 years experience

TCS Development

Over 30 years of experience in support, development and integration with The Collector System

What Our Clients Say

Sometimes consumers are apprehensive about communicating with a collection agency, but with Express Pay, they can jump online to review their account, make a payment or set up a payment arrangement all on their own… Love, love, love this product – it makes us happy.
Wendy Anderson Visalia, CA
We went live last Friday and as of today, 45% of all requests sent have been returned already… I’m guessing this is a savings in man hours of probably 5 hours a week. This is my favorite new product in a long time.
Michelle Camp Express Recovery Services
Document Creation Services provides significant automation and savings compared to our previous letter vendor… the cost savings to us, vs. paper mail, is substantial.
Jared Burleson Vice President, Merchant Adjustment Service
The TCN Hosted Omni-Channel Integration is fantastic… I’ve been able to run my campaigns on time, more frequently and more efficiently, resulting in a greater number of incoming calls for the agency.
Heath Morder RSI Enterprises, Inc.
Ecliptics’ client access product has excited our clients, enhanced our customer service, and helped to decrease our customer service calls. We are very pleased with their product.
Carma Farrar Action Collection Service
The seamless integration into the Collector System has allowed us to share our collection data in real time with our Justice Partners in a manner that is completely hands off and self-service.
Gregg McWilliams Monterey County

Request a Call Back

We’d love to speak with you about your TCS needs
for Custom Programming, Support or any of our real-time Product Integrations.
Please fill out the form below and we will call you back or email you within 24 hours

Celebrating 30 years supporting The Collector System

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Webinar

Put your Reassigned Numbers Scrubs and Compliance on Autopilot

Thursday, September 24, 2026, 11:00am - 11:30am MT.

Collection agencies use the Reassigned Numbers Database (RND) to scrub calling lists, prevent wrong-party calls and to avoid expensive regulatory fines.

RND workflow: from number lists to clean results automatically

Join us for a presentation of Ecliptics' on-premise agency application that empowers your team by automating your RND scrubs and related compliance processes.

During this session, we will demonstrate:

  • Automatically turn number lists into RND result files
  • Increase agent efficiency and revenue collection
    • Minimize dead-end calls to disconnected or wrong-party numbers
    • Increase right-party contact rates to focus agency resources
  • Minimize downtime and accidental delays with Proactive Alert System
    • Failure Alerts
    • Outage and Recovery Alerts
    • Stalled-Feed Monitoring
  • Increase legal Safe Harbor protection under TCPA by using the RND database

Join us on Thursday, September 24, 2026, at 11:00am MT to see how Ecliptics puts your RND scrubs and compliance on autopilot.

You can also learn about our other products for The Collector System™ and learn about our other real-time TCS Integrations, Custom Programming and Support Services..

Webinar Registration

 

If you are unable to attend, but would like additional information, please email us a info@ecliptics.com or contact us at 801-872-4392.

Contact Us

If you are seeking more information contact us today! We would love to help.

Support
Email: support@ecliptics.com
Phone/Text: 801-872-4392
Hours: 8am-7pm Eastern Time M-F
Our goal is to respond to support inquiries within two hours of receipt during support hours. If your support request is received after hours, our support staff will respond to your request early the following business day.

Ecliptics, Inc.
145 E. State Street Suite 40
Farmington, UT 84025
Email: info@ecliptics.com
Phone/Text: 801-872-4392

 

 

© Ecliptics Inc. All rights reserved.
WE ARE TCS SPECIALISTS WITH OVER 30 YEARS EXPERIENCE PROVIDING SUPPORT, INTEGRATED SOLUTIONS AND CUSTOM PROGRAMMING FOR THE COLLECTOR SYSTEM
The Collector System is a registered trademark of Finvi